CASE STUDY #1: Providing Training for a New System Implementation
As business activity changes, the technology that supports the business changes. In today’s world, the need to continually adopt new technology is a core business competency. And, the learning function plays a key role every time. Once the organization’s leaders have reached alignment and are able to share their compelling vision for the new technology, it is time to design an implementation plan.
How can the learning function enable employees to use the technology as intended to achieve the business goals? Let’s take a look at how a mid-sized paper products distributor partnered with an external Learning Specialist during a new order system implementation and produced results focused on job outcomes.